October 2023 Release Details and FAQ
Hey, everyone! I understand that a whole lot of information has been shared in the past few days, so I wanted to give a CliffsNotes version here in case anyone would find that helpful.
Where do I shop?
When is the release?
The release is Saturday, October 7th at Noon Eastern time.
What new products are being released and how much are they?
From Day 1:
Christmas Cheer Color Story (retails for $53)
Festive Flannel Color Story (retails for $53)
Heirloom Color Story (retails for $53)
Grove Felt (retails for $6.75)
Sapphire Felt (retails for $6.75)
From Day 2:
Festive Wreath Details Die (retails for $24 - coordinates with the Statement Alphabet Letter O Die which retails separately for $20)
Includes eight dies. These wreath designs fit within the Statement Alphabet Letter O Die. The Letter O measures 4½” wide by 4½” tall. The fully assembled poinsettia measures 1” wide by just over 1⅛” tall.
Holly Heart Details Die (retails for $18 - coordinates with the Basic Heart Die which retails separately for $17)
Includes seven dies. These designs fit within the Basic Heart shapes. The large heart measures 3 ¾” wide by just over 3 ¼” tall. The small heart measures 2 ¼” wide by 2” tall. The larger holly cluster measures 1⅓” wide by just over 1½” tall. The smaller holly cluster measures 1⅛” wide by 1¼” tall.
Poinsettia Bloom Die (retails for $24)
Includes five dies. The fully assembled flower measures 2 ⅝” wide by 3” tall. The circle base measures 3 ½” in diameter.
From Day 3:
Layered Snowflake Die (retails for $50)
Includes ten dies. The base layer measures just under 4” wide by 4 ½” tall. The defined snowflake layer measures 2 ¾” wide by 3 ⅛” tall. The six-pointed star shape measures just under ¾” wide by just over ¾” tall.
Snow Flurries Heart Details Die (retails for $18 - coordinates with the Basic Heart Die which retails separately for $17)
Includes five dies. These designs fit within the Basic Heart shapes. The large heart measures 3 ¾” wide by just over 3 ¼” tall. The small heart measures 2 ¼” wide by 2” tall. The snowflake shape measures 1” wide by 1⅛” tall.
From Day 4:
Homespun Holiday: Scenic Snow Globes Kit (retails for $160)
Includes 28 dies. The Round Snow Globe measures 3¾” x 4¾.” The Domed Snow Globe measures 3⅜” x 4⅝.” The Single Large Pine Tree measures 1 ¼” x 3¼.” The fully assembled Sleigh measures 2⅛” x 1½.”
Snow Globe Messages Die (retails for $24)
Includes four dies. The “Joy” greeting measures 2⅛” wide by 1⅝” tall. The “Oh, What Fun” greeting measures 2¼” wide by 3” tall.
How about some more FAQs!
What if the kit sells out?
If the kit sells out within the first 24 hours I will open it up to preorder.
What if everything else sells out?
It will all be restocked as soon as possible. There will not be a preorder for the individual dies or Color Stories. I will send a newsletter when everything is available again. If you want to be notified of a restock, please sign up for our newsletter. You can do that on our homepage in the bottom right corner.
Do you take backorders or have a waiting list?
No, but you can sign up for our newsletter list to receive restock notifications.
Are there videos for all of the new products?
No. With very rare exception I only produce instructional videos for the large kits. It's one of the ways we differentiate between the stand-alone dies and the value in a kit. Many of the stand-alone dies do include an Inspiration Guide with design ideas and/or diagrams and instructions though.
A die I ordered says it comes with a video, but I didn't get my access email.
In order for the access emails to deliver properly you have to be signed up for the newsletter. If you aren't subscribed or if it still didn't come through, please email customer service for assistance. Please note: there is a delay on responses right now, but I'll get back to you as soon as I can.
When are giveaway winners announced?
Tomorrow morning at 9am ET there will be a blog post announcing winners and sharing a bit more inspiration. Winners must contact customer service to claim their prize (within 30 days).
Will the retired kits be restocked?
We do not have any plans to restock the retired items at this time. The current kits will be restocked as soon as we have all of the elements back in stock. The current kits are Keepsake Ornaments II (retires at the end of June 2024) and Scenic Snow Globes (retires at the end of September 2024).
I forgot something I wanted to order. Can you add it?
If you forgot something from your order you're going to have to order it separately. I'm afraid I cannot add something for you after checkout. For your safety and mine, I do not have access to your payment information. I do my best to combine orders and refund shipping, but if enough time has lapsed between orders I may not catch the subsequent order(s).
How long will it take my order to ship?
I do everything I can to get orders out the door as quickly as possible, but I am only one lady so please be patient. Orders will start shipping on Tuesday (Monday is a federal holiday and there is not mail service) and I'm anticipating having everything shipped out by mid-week. If you have additional questions, please feel free to reach out to firstname.lastname@example.org. I am doing my best to respond in a timely manner, but there is a delay right now. Thank you for understanding!